FAQ Part 1 – Visas, Airlines, Joining Us From Other Countries

Visas, Airlines, Joining Us From Other Countries
What Are The Visa Requirements?

Mountain Adventure Travels will provide assistance with the visa application process upon confirmation of your trip and payment of the deposit. WE ARE HERE TO HELP YOU.

Documents Needed For Online Application;
1. PDF of passport front details page with more than 6 months validity
2. Passport size photo
3. Letter of Invitation provided by Mountain Adventure Travels
4. Hotel Bookings provided by Mountain Adventure Travels
5. Local Contact Number provided by Mountain Adventure Travels
6. Credit Card for payment of visa fees.

PAKISTANI Online Visa Application must be applied for personally  at the Pakistani High Commission link: https://visa.nadra.gov.pk/e-visa/

NEPALI Online Visa Application must be applied for personally at the Nepali Immigration link: https://nepaliport.immigration.gov.np/

INDIAN Online Visa Application must be applied for personally at the Indian Visa Online link: https://indianvisaonline.gov.in/evisa/tvoa.html

VISA REQUIREMENTS ARE DETERMINED BY THE INDIVIDUAL EMBASSIES OF THE RESPECTIVE COUNTRIES, and Mountain Adventure Travels does not have influence over the visa application process or approval.

For India, the visa application can be done very easily through a trusted travel agent in your city/country. It is a hassle-free alternative to detailed and tedious online applications.

Which Airlines Are We Flying By? What Is The Maximum Luggage Allowed?

For Pakistan, we will be FLYING WITH THAI AIRWAYS.

For India and Nepal, OUR FLIGHTS WILL BE WITH A SELECTION OF BUDGET AIRLINES, including IndiGo, Vistara, AirAsia, Scoot, Air India Express, Malindo Air, Batik Air, and Firefly.

NOTE 1: Passengers departing on full-service or budget carriers may have a check-in baggage allowance of up to twenty (20) kg and one (1) piece of hand-held baggage as permitted by the respective carriers. Charges imposed by carriers for baggage in excess of such allowance shall be borne by you.

Can We Join The Tour From Other Countries?

Most certainly! WE WELCOME PARTICIPANTS FROM ALL COUNTRIES.

Please feel free to reach out to us via email or WhatsApp with your intended date of arrival and home country, and we will be happy to assist you. We are excited to meet you in person at the destination city.

FAQ Part 2 – Accommodation

Accommodation
Can You Provide Details About The Accommodations?

Mountain Adventure Travels PROVIDES AN ARRAY OF UPSCALE LODGING OPTIONS, each featuring key amenities and situated in prime locations within the destination’s city or town. These accommodations include boutique hotels known for their personalized service and unique character.

It’s important to note that the luxury hotels in major cities like Singapore, Dubai or London OFFER A DIFFERENT EXPERIENCE compared to the luxury hotels in destinations such as Islamabad, Kathmandu, Srinagar, Leh, or more remote mountain locations like Chilas in Pakistan, Kargil in India, or Jomsom in Nepal.

While you may need to adjust your expectations, YOU’LL BE PLEASANTLY SURPRISED BY THE UNIQUE AND EXCELLENT QUALITIES OF THESE LUXURY REMOTE ACCOMMODATIONS. One thing that remains consistent is the outstanding and breathtaking views from the hotel rooms.

Characteristics of Luxury Hotels:

• Effective Communication: Luxury hotels prioritize effective communication, ensuring that staff members are available 24/7 to address guests’ inquiries and needs.
• Updated Interiors: The appearance of each room is vital in creating a luxurious experience. Luxury hotels go beyond the usual bedding and choose modern accessories to create a more traditional look.
• Unique Perks: Luxury hotels provide additional perks such as fitness centres and social areas in the lobby.
• Modern Lighting: Proper lighting is essential in creating a high-quality experience for guests. Luxury hotels pay attention to the lighting in their lobbies and rooms to enhance the overall ambiance.
• Sufficient Information: Luxury hotels ensure that their websites are regularly updated with clear tabs and bullet points, making it easier for guests to find necessary information about the property.
• Quick Problem-Solving: Staff members at luxury hotels are trained to respond quickly to any issues, ensuring a seamless guest experience.
• Excellent Food: Luxury hotels offer a variety of excellent food options, providing a memorable dining experience for their guests.
• Well-Appointed Rooms: Luxury hotel rooms are designed with modern and sleek aesthetics, offering distinctive accents and in-room amenities that cater to great taste.

Friendly First Contact: The initial encounter with the hotel staff is positive, reflecting the personalized and tailored service that guests can expect throughout their stay.

FAQ Part 3 – Insurance

Insurance
Is Travel Insurance Mandatory? Is It Compulsory?

The short answer is YES.

All travellers with Mountain Adventure Travels ARE REQUIRED TO HAVE COMPREHENSIVE TRAVEL INSURANCE. Proof of insurance purchase must be provided before traveling. Please email or Whatsapp us an image of your insurance plan.

How and Where Can I Purchase Travel Insurance?

You have the Option To Buy Travel Insurance Independently.

Alternatively, YOU MAY REACH OUT TO Goh Bee Kim for assistance. You need to provide your full name, age, date of birth, country travelling, dates of travel, passport number, NRIC number, telephone number and email address to the insurance agent.

Goh Bee Kim’s contact information is as follows:

• Cell: +65- 8228 4727
• Email: goh.beekim@finexis.com.sg

Buy AIG Travel Insurance https://www.aig.sg/personal/travel-guard/producers?dc=Y&sc=531&pc=032015&staff=Y

Why Is Insurance Necessary For Travels?

Travel insurance is essential for several reasons, providing financial protection and peace of mind during your travels. Here are the KEY REASONS WHY TRAVEL INSURANCE IS NECESSARY:

• Financial Protection for Emergencies: Travel insurance covers emergency medical expenses, which can be exorbitant in foreign countries, especially if specialized care or evacuation is needed.
• Coverage for Cancellations: It provides reimbursement for non-refundable trip costs if you must cancel for a covered reason, such as illness, injury, or death of a family member.
• Lost or Stolen Luggage: Travel insurance compensates for the loss or theft of luggage, which can save you from additional expenses during your trip.
• Legal Expenses: If you face legal issues while abroad, such as being sued for causing injury or damage, travel insurance can cover legal expenses.
• Assistance Services: Many travel insurance policies offer 24/7 assistance services, which can be invaluable in navigating emergencies in a foreign country.
• Personal Liability: If you accidentally cause damage to a third party, travel insurance can cover the associated liability costs.
• Coverage for Adventure Activities: If you plan to engage in adventure sports or activities that carry additional risk, travel insurance can provide coverage for accidents related to these activities.

Peace of Mind: Knowing that you have travel insurance can give you peace of mind, allowing you to enjoy your trip without worrying about potential financial losses.

FAQ Part 4 – Group Size and Types of Tours

 

Group Size and Types of Tours
What Is The Minimum Group Size?

The answer is ONE. This is for solo travellers.

A SOLO TRAVELLER, ALSO KNOWN AS A SINGLE TRAVELLER, IS AN INDIVIDUAL WHO JOURNEYS ALONE, without companions. A single supplement is an additional fee charged to solo travellers who occupy a room alone. Interestingly, there is a growing demand for more solo-friendly travel options.

What Is The Maximum Group Size?

The MAXIMUM GROUP SIZE is 18 persons.

Mountain Adventure Travels typically accommodate small to medium-sized groups, ensuring a personalized experience and easy group interaction.

Types of Tours

1. Couple Honeymoon Tours

HONEYMOON TOURS are designed for newlyweds to celebrate their new chapter of love and create unforgettable memories at romantic destinations worldwide.

These tours offer the opportunity to enjoy splendid solitude in the mountains, immerse in vibrant cultures, or experience the romance of beautiful gardens.

Whether on a personalized tour or joining a group, honeymoon tours promise an extraordinary journey full of joy, connection, and eternal bliss.

It’s important to consider the value and benefits of honeymoon packages, as they can save time in planning and provide more time together.

2. Family Vacations

A FAMILY VACATION MOUNTAIN TOUR is an enriching experience that combines adventure with relaxation. It’s an opportunity for families to bond while engaging in activities like hiking, zip-lining, and campfires amidst stunning natural landscapes.

Mountain resorts cater to families with amenities such as comfortable lodging and kid-friendly dining. Educational opportunities abound, with chances to learn about the local ecology and culture.

The serene environment of the mountains also allows for peaceful moments of picnicking and stargazing. Overall, a mountain tour offers a memorable getaway where families can enjoy nature’s beauty and spend quality time together.

3. Friends or Relatives Tours

TRAVELING WITH FRIENDS OR RELATIVES enriches the journey with shared memories and stronger connections. It encourages unity, enhances safety as a group, and can be economical due to shared costs.

The presence of loved ones offers emotional support and a collective enjoyment of mutual interests, while also fostering independence. Shared packing space can reduce costs further, and having a support network is invaluable for both fun experiences and unforeseen challenges.

4. Corporate Incentive Tours

CORPORATE INCENTIVE TOURS are carefully planned travel experiences intended to recognize and incentivize employees, partners, or clients for their outstanding performance or loyalty.

These tours typically include exclusive destinations, luxurious accommodations, and distinctive activities, with the goal of enhancing team cohesion, boosting morale, and reinforcing professional relationships.

Whether it’s an exotic mountain retreat, a cultural adventure, or a wellness-focused getaway, these tours are customized to generate enduring memories and encourage sustained achievement.

5. Overseas School Trips

ORGANIZED SCHOOL TRIPS ARE EDUCATIONAL EXCURSIONS that allow students to discover new environments, gain insights into diverse cultures, and participate in interactive learning experiences beyond the traditional classroom setting.

These thoughtfully planned tours are aligned with academic curricula and aim to provide valuable knowledge in subjects such as history, geography, science, and art. By visiting museums, historical sites, and nature reserves, as well as engaging in workshops and cultural exchanges, organized school trips seek to broaden students’ perspectives and enrich their educational growth through immersive and engaging experiences.

6. Group of 10 – 18 Strangers Who Become Friends

A diverse group of 18 travellers from various countries and professions is embarking on a group tour, offering a unique opportunity for cultural exchange and personal growth. THE TRAVELLERS’ BROAD SPECTRUM OF COUNTRIES, AGES, AND PROFESSIONS ensures a rich tapestry of perspectives and experiences, enriching the travel experience for all.

With a wide array of backgrounds, interests, and travel experience, the group is set to explore new destinations, face adventures together, and forge lasting friendships, promising a rich and memorable travel experience filled with learning, laughter, and discovery.

Does Mountain Adventure Travels Offer Group Discounts?

Yes, Mountain Adventure Travels DOES PROVIDE GROUP DISCOUNTS. As the size of your group increases, the cost of the tour per person decreases, allowing for savings on group bookings.

FAQ Part 5 – Land Transport in the Mountains

Land Transport in the Mountains
What Type Of Transportation Will Be Used For The Road Trips?

There are TWO OPTIONS available:

• 4X4 Land Cruisers, SUV’s, Jeeps with a driver and an English-speaking guide for SMALL GROUPS of 3, 7, or 10 individuals.
• 10-seater, 15-seater or 20-seater vans with a driver and an English-speaking guide will be provided for a LARGE GROUPS of people.

ALL DRIVERS are highly skilled, experienced, and hold valid licenses, with extensive experience navigating mountain roads in various weather and road conditions.

SEAT ROTATION

To ensure the comfort of all tour group members, you may be asked to rotate your seating arrangements on the coach or other land transport throughout the trip.

PACKING FOR ROAD TRIP TRAVEL

When packing for a road trip with a limited space constraint in an SUV, land-cruiser, jeep or van, consider using duffel bags, backpacks or small to medium sized luggage bags.

If you plan to bring both a large and a small luggage bag on an international flight, especially for shopping at the trip’s conclusion, you might want to leave the large bag at the hotel’s left-luggage facility in your destination city when the tour begins. Then, when the tour concludes, you can retrieve your large bag and use it to store the items you wish to purchase during the final days of your travels.

https://www.youtube.com/watch?v=LRQLG_7jfBU

FAQ Part 6 – Health/ Age And Dietary Restrictions

 

Health/ Age And Dietary Restrictions
Are There Specific Health Or Vaccination Requirements For The Tour Destinations?

Travelling to the mountainous regions of Nepal, India, and Pakistan CAN EXPOSE VISITORS TO UNIQUE HEALTH CHALLENGES AND DISEASES due to the distinct environmental conditions and infrastructure in these areas.

Some of the specific health concerns in these regions include:

• Altitude Sickness: Also known as Acute Mountain Sickness (AMS), this condition is common in high-altitude areas and can affect anyone, regardless of fitness level. Symptoms include headache, nausea, dizziness, and difficulty sleeping.
• Waterborne Diseases: Due to the potential for contaminated water sources, diseases such as diarrhoea and cholera can be a risk. IT’S ESSENTIAL TO DRINK ONLY PURIFIED OR BOTTLED WATER.
• Vector-borne Diseases: Depending on the season and specific locations, there may be a risk of diseases transmitted by insects. For example, malaria and dengue fever can be present in lower altitude areas before ascending into the mountains.
• Respiratory Infections: The combination of cold weather, physical exertion, and crowded living conditions (in hotels during the peak seasons) can increase the risk of respiratory infections.
• Foodborne Illnesses: As with any travel destination, there’s a risk of foodborne illnesses due to improper handling or preparation of food.

It’s crucial to consult with a healthcare provider or a travel medicine specialist before embarking on a journey to these regions.

To prevent illness, it is Essential To DRINK ONLY PURIFIED OR BOTTLED WATER, Consume Hot Food And Drinks, Avoid Ice, And Opt For Cold Beverages From Sealed Cans.

NEVERTHELESS, NUMEROUS TRAVELLERS to India, Nepal, Pakistan, or other mountainous areas globally opt out of communicable disease vaccinations and STILL RETURN HEALTHY. THE DECISION IS ULTIMATELY YOURS.

What Is The Average Age Range Of Participants?

Our tours are designed for a wide range of ages, and the average age varies by tour.

WE EXTEND A WARM WELCOME TO ALL TRAVELLERS WHO ARE GENERALLY IN GOOD PHYSICAL CONDITION and share a passion for exploration.

It is not recommended to bring infants, the elderly, or individuals with serious pre-existing health conditions such as heart, lung, or blood pressure issues to the mountainous regions of Nepal, India, and Pakistan.

Can You Accommodate Special Dietary Restrictions Or Food Allergies?

YES, we do. We do our best to accommodate dietary restrictions and allergies. Please inform us of any specific requirements at the time of booking.

FAQ Part 7 – Clothings, Winter Wear and Pack List

Clothings, Winter Wear and Pack List
What Should I Wear? What Should I Pack?

When preparing for a mountain trip, it’s crucial to pack suitable clothing for comfort. The temperature significantly decreases with higher altitude, at night and varies by season. GENERALLY, THE MOUNTAINOUS REGIONS REMAIN COLD THROUGHOUT MOST OF THE YEAR AND LAYERING IS ESSENTIAL TO ADAPT TO THESE CHANGES. It is important to pack clothing that can handle a wide range of temperatures and conditions.

Clothing Recommendations

1. Warm Layers: Given the cold temperatures, especially in winter, bring thermal undergarments, fleece jackets, and insulated outerwear2. Outer Shell Jacket: A waterproof and windproof jacket with multiple pockets is useful for rainy or windy conditions3. Insulated Jeans: Designed to provide warmth in cold conditions
2. Sturdy Footwear: Durable hiking boots or walking shoes are necessary5. Extra Socks: Pack additional pairs to keep your feet dry and warm
3. Sun Protection: Full-sleeved clothing, hats, and sunglasses will protect against sunburn7. Lip Balm/ Moisturizer: Essential to prevent chapped lips or dry skin in cold weather7. Breathable Fabrics: For warmer days, light breathable fabrics can provide comfort
4. Accessories: Gloves, warm hats, and scarves will provide extra warmth during colder monthsAdditional Optional Items9. Travel Cushion and Pillow: For comfort during long journeys
5. Mobile Accessories: To keep your devices charged and enjoy music
6. Book and Notepad: If you enjoy reading or journaling

More About Heattech from Uniglo of Japan

MOUNTAIN ADVENTURE TRAVELS STRONGLY RECOMMENDS THE UTILIZATION OF UNIQLO’S HEATTECH CLOTHING due to cost-effectiveness, providing warmth and comfort without a hefty price tag or overspending.

“Heattech” is a line of thermal clothing technology from Uniqlo, of Japan designed to absorb and retain body heat to keep you warm. The Heattech collection includes base layers, such as tops, leggings, and undergarments, which are thin and lightweight, delivering warmth while sitting easily under other layers. The fabric absorbs and retains body heat to keep you warm, and the ultrafine fibers provide a smooth feel against the skin.

The Heattech line offers different levels of warmth, including classic Heattech, Heattech Extra Warm, and Heattech Ultra Warm, allowing for versatility in various weather conditions. The clothing is designed to be comfortable, warm, and suitable for activities such as commuting, working outdoors, or camping. The Heattech line also includes accessories such as socks and gloves.

FAQ Part 8 – Mountain Sickness/Altitude Sickness

Mountain Sickness/Altitude Sickness
What is Mountain Sickness/Altitude Sickness?:

Altitude sickness, also known as mountain sickness, is a condition that can occur when individuals ascend to high altitudes too quickly.

MOUNTAIN SICKNESS DOESN’T AFFECT EVERYONE, but the likelihood of experiencing acute mountain sickness rises at higher altitudes.

• It is caused by the reduced oxygen levels at higher elevations, leading to symptoms such as headache, dizziness, nausea, fatigue, and difficulty sleeping.
• There are three main types of altitude sickness: acute mountain sickness (AMS), high-altitude pulmonary edema (HAPE), and high-altitude cerebral edema (HACE).
• AMS is the mildest form and is the most common, while HAPE and HACE are more severe and can be life-threatening.

If symptoms of altitude sickness develop, it is important to descend to a lower altitude and seek medical attention if the symptoms are severe.

How do I deal with Mountain Sickness/Altitude Sickness?

The BEST WAY TO PREVENT ALTITUDE SICKNESS IS THROUGH ACCLIMATIZATION, allowing the body to gradually adjust to the changes in air pressure as it travels to higher elevations.

• If experiencing mild symptoms, stay at the current altitude, rest, keep warm, and stay hydrated.
• For mountain sickness leading to symptoms such as headache, dizziness, nausea, fatigue, and difficulty sleeping, the following medications and treatments can be considered:
• Ibuprofen or paracetamol (panadol): These over-the-counter painkillers can help ease symptoms such as headache and body aches.
• Anti-sickness medication: This can be used to alleviate nausea and dizziness associated with altitude sickness.Acetazolamide (diamox): This medication can help alleviate symptoms and aid in acclimatization. It is commonly used for both prevention and treatment of acute mountain sickness.Oxygen therapy can be administered using a portable oxygen cylinder to alleviate symptoms and improve oxygen levels in the body.

Additionally, descending to a lower altitude is the primary treatment for severe cases of altitude sickness. It’s crucial to seek medical help promptly for severe altitude sickness to ensure appropriate treatment and management.

FAQ Part 9 – Cost Of A Tour, Booking Process, Peak Season, Refund Policy

Cost Of A Tour, Booking Process, Peak Season, Refund Policy
What Is The Cost Of A Tour Package?

Before finalizing your plans, WE RECOMMEND REVIEWING THE SPECIFIC COUNTRY OF TRAVEL AND INDIVIDUAL ITINERARIES.

The cost of a tour package depends on location, the length of the tour, the accommodation standard, and the inclusions like activities, meals, and transportation.

Furthermore, it’s important to consider that TRAVEL AGENTS FREQUENTLY HAVE ACCESS TO EXCLUSIVE DEALS AND PACKAGES that may not be accessible to the public, potentially providing benefits that exceed the cost of their services.

How Do I Book A Tour? What Is The Process Like?

Here’s An Overview Of The Booking Process:

1. TOUR BOOKING: When you have selected a tour package and are ready to book, go through the Mountain Adventure Travels website. This involves completing a booking form with all your key details or contacting our tour managers to assist you.  

Please Note: All groups are subject to a minimum group size in order to depart.

2. $1000 DEPOSIT: Mountain Adventure Travels will require a $1000 Singapore dollars non-refundable deposit at the time of booking to secure your place on the tour.

3. EMAIL CONFIRMATION: After submitting your booking, you will receive an email confirmation from Mountain Adventure Travels. This confirmation will outline the details of your booking, including the tour itinerary, inclusions, exclusions and any additional information you may need.

4. VISA: If you are traveling from a country that requires a visa, you will need to apply for a visa either online or in person at the nearest travel agency or embassy. It’s important to check the specific visa requirements and application procedures well in advance of your planned travel dates.

5. FLIGHT TRAVEL: Once your visa arrangements are in place, Mountain Adventure Travels will book your international flights to Islamabad, Pakistan.

6. HOTEL BOOKING: As part of the tour package, luxury accommodations will be booked by Mountain Adventure Travels.
7. FULL PAYMENT: Closer to the departure date, you will be required to make the full payment for the tour. The remaining balance is due 12 weeks or 3 months before the tour departure date. This is often done through secure online payment platforms or via bank transfer.Modes Of Payment

All payments are in Singapore Dollars and can be made via PayNow, bank transfer, cash, cheque, NETS, or credit cards. If paying from overseas, please use a credit card

.

8. EMAIL OR PHONE CONFIRMATIONS: Once your full payment has been received, you will receive a final email confirmation from Mountain Adventure Travels. This will reiterate all the details of your booking and provide any last-minute reminders or instructions.Are There Any Additional Costs Or Fees That Are Not Included In The Tour Price?

The answer is No.
We are COMMITTED TO PROVIDING CLEAR INFORMATION AND TRANSPARENCY about any costs or fees that are not covered in the tour price. Personal expenses, souvenir purchases and optional activities are additional costs that you will need to cover independently.

What Is Peak Season Travel?

Peak season travel refers to the TIME OF YEAR WHEN A DESTINATION EXPERIENCES THE HIGHEST NUMBER OF VISITORS, often coinciding with the best weather conditions and school holidays for that location. During peak season, travel and accommodation prices are typically at their highest, and popular tourist spots can be crowded.

Factors Influencing Peak Season

• Weather: Many destinations have their peak season during the warmest or most pleasant weather periods, such as summer in the northern hemisphere (June–August) and in the southern hemisphere (November–February).
• Holidays and Events: Holidays and local festivals can create peak travel times in many parts of the world.
• School Breaks: School holidays often coincide with peak travel times, as families take advantage of the break to travel.

Impact of Peak Season on Travel

• Cost: Airfare and accommodation prices can be significantly higher due to increased demand.
• Availability: Flights and hotels may book up quickly, and tourist attractions can be congested.
• Experience: Despite the crowds, peak season travel can offer a vibrant atmosphere and more open attractions and services.
• Considerations for Peak Season Travel
• Planning: It’s advisable to book well in advance to secure flights and accommodation.
• Budget: Be prepared for higher costs associated with peak season travel.
• Flexibility: If possible, consider traveling just before or after peak season (shoulder season) for better deals and fewer crowds.

How Far In Advance Should I Book A Tour To Secure My Spot?

WE RECOMMEND BOOKING AS EARLY AS POSSIBLE to secure your spot, especially for popular tours, as availability can be limited closer to departure dates.

Can I Book “Last-Minute” And Join The Tour?

YES, YOU CAN BOOK A “LAST-MINUTE” TOUR and join the group. However, it’s important to consider visa approval, airline ticket and hotel room availability.

Ensure that all necessary travel documents, including visas, can be obtained within the required timeframe. It’s advisable to plan and book last-minute tours with a clear understanding of the availability of all essential components to ensure a smooth and successful travel experience.

If the booking is made 60 days or less prior to departure, full payment is due at the time of booking.

Can I Cancel A Tour Once I Booked And Paid In Full?

To cancel a tour after booking and paying in full, you must inform Mountain Adventure Travels. The cancellation fees, if applicable, will be determined based on the date when the cancellation notice is received by Mountain Adventure Travels.

CANCELLATION OF A TOUR BOOKING:

• If the cancellation is received 60 days or more before the tour’s departure, there will be a Loss of the $1000 Singapore Dollars Deposit.
• If the cancellation is received 31-59 days before the tour’s departure, there will be a Loss of 50% of the Total Tour Cost, including the deposit.
• Cancellation less than 30 days before the tour’s departure will result in a Loss of 100% of the Total Tour Cost, including the deposit.

All cancellations of tour bookings MUST BE SUBMITTED IN WRITING OR IN PERSON to prevent any potential misunderstandings.

What Happens If Mountain Adventure Travels Cancels The Tour?

The policy for cancellations by Mountain Adventure Travels is as follows:

IF THE TOUR IS CANCELLED DUE TO REASONS OTHER THAN FORCE MAJEURE, and it is not caused by the customer’s fault or negligence, the customer has the option of:

• Accepting A Substitute Tour Of Equivalent Or Superior Value, Or
• Receiving A Full Refund Of All The Unused Money Paid For The Cancelled Tour.

Mountain Adventure Travels is not responsible for any incidental expenses or consequential losses resulting from the cancelled booking, such as visas, vaccinations, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment.

The company reserves the right to issue a full refund of the unused money instead of the aforementioned choices, at its sole discretion.

FAQ 10 – Other Questions

Other Questions
What Is The Typical Ratio Of Free Time To Organized Activities During The Tour?

Our itineraries STRIKE A BALANCE BETWEEN ORGANIZED ACTIVITIES AND FREE TIME, allowing you to explore independently and participate in group experiences.

In the mountains, it is advisable to walk at a slow, leisurely pace to acclimatize to the altitude properly. This approach not only allows for adjustment but also enables full appreciation of the breathtaking views and landscapes that surround you.

Are There Any Group Etiquette To Follow?
During the travel journey, it is important to be kind and respectful towards fellow travellers. Maintaining ethical behavior and showing respect within the group is essential. Additionally, it is crucial to respect local cultures and practice cultural sensitivity when visiting various destinations.

Are Tips Gratuities For Tour Guides And Drivers Included In The Tour Price?

Tips or gratuities are not included in the tour price. TIPPING IS AT YOUR DISCRETION and based on your satisfaction with the services provided.

What Is Your Company’s Approach To Sustainable And Responsible Tourism Practices?

Mountain Adventure Travels is a TRAVEL COMPANY WITH A MISSION. When you travel with us, your journey is purpose-driven, with a focus on giving back to communities in third world countries through philanthropy and a love for humanity.

50% of the profits generated by Mountain Adventure Travels will be given towards the following causes:

EDUCATION: Supporting underprivileged children to break the cycle of poverty.

COMMUNITY GIVE BACK: Investing in inspiring individuals and causes, leaving a lasting impact on transformed lives.

PLANTING TREES: Contributing to the fight against climate change and the promotion of sustainable living.

We are Committed To Sustainable And Responsible Tourism Practices, supporting local communities and minimizing environmental impact through our tours and operations.

FAQ 11: GUIDELINES FOR YOUR TRIP:

GUIDELINES FOR YOUR TRIP
What Are Some Guidelines For The Trip?

Pack List | Essentials to Bring While on Land Tour:

• Bring a universal adaptor and phone charger.
• Remember to bring your credit cards and have US dollars, Euros, or British pounds on hand as they are commonly accepted.
• Pack warm/thermal clothes for cold temperatures in the mountains.
• Pack medications to manage mild mountain sickness symptoms such as headaches, nausea, and vomiting and avoid cigarettes and alcohol.
• Mountain sickness affects individuals differently. While some may feel perfectly fine throughout the trip, others may experience mild symptoms.
• Due to the high altitude in Nepal one to two days will be dedicated to acclimatization. Individuals feeling unwell must rest in their hotel rooms for the day as a precaution. Participants in good health are welcome to join the tour for the day.

Baggage Allowance:

• Each person is allowed a maximum of 20 kg in a small or medium sized luggage bag, along with a small backpack for the road trip.

Itinerary Changes:

• Weather or unforeseen circumstances may lead to itinerary changes; the tour manager/driver will decide on alternative plans for the group’s best interests.

Trip Policies:

• Mountain Adventure Travels will require a $1000 Singapore dollars non-refundable deposit at the time of booking to secure your place on the tour.

Reservations for tours booked within 12 weeks or 3 months will require full payment.